Frequently Asked Questions

PRIME is the most distinguished tier available to Farmers agents — earned by agencies that consistently demonstrate top-tier performance, ethical standards, and high client satisfaction. Not every Farmers agent holds a PRIME designation. It means you're working with an agency that has been recognized at the highest level of the network.

Bradley opened the agency in Shakopee in 2019. Since then, the agency has earned a 5.0-star rating across 175+ reviews, been named Agent of the Year (2021), Agent of the Quarter for all four quarters of 2024, and reached Toppers Club twice — in 2022 and 2024.

The agency is based in Shakopee and primarily serves clients throughout Scott County — including Prior Lake, Savage, Jordan, Belle Plaine, and the broader southwest Twin Cities metro. If you're in Minnesota, reach out and we'll let you know if we can help.

Office hours are 9:00 AM – 5:00 PM, Monday through Friday. Closed on weekends. That said, Bradley works hard to be reachable — call (952) 222-4479 or email bhansen@farmersagent.com and you'll hear back promptly.

Yes. The Bradley Hansen Agency is a locally owned and operated Farmers Insurance agency — not a franchise location or call center. Bradley works directly with every client. When you call, you're talking to a neighbor, not a queue.

The agency offers a full range of coverage: auto, home, business, life, umbrella, renters, motorcycle, boat, RV, and ATV insurance — all backed by Farmers Insurance. Whether you need one policy or a comprehensive bundle, we can put together a package that fits your situation.

Yes, and it's one of the most common ways clients save money. Bundling auto and home — or adding an umbrella policy on top — often unlocks meaningful discounts. Bradley will review your full picture and show you exactly what a bundle would look like for your household.

Yes. Minnesota's seasons make recreational vehicle coverage a common need. The agency offers specialized policies for motorcycles, boats, RVs, and ATVs — including options that account for seasonal storage and use.

Yes. Renters insurance is often more affordable than people expect — and it protects your personal belongings and provides liability coverage even if you don't own your home. If you're renting in Shakopee or anywhere in the metro, this is worth a conversation.

Yes. Bradley works with local entrepreneurs and small business owners throughout Scott County. Business insurance can include liability, commercial property, and workers' compensation depending on your needs. If you're not sure what you need, that's exactly the kind of conversation Bradley is good at.

An umbrella policy adds an extra layer of liability protection on top of your auto and home policies. It kicks in when a claim exceeds your standard policy limits — protecting your savings, home equity, and other assets. It's often one of the most cost-effective ways to protect what you've built.

You can request a quote using the form on this site, call (952) 222-4479 directly, or email bhansen@farmersagent.com. Bradley will follow up personally — usually within one business day — to walk through your options.

No. A quote is just a conversation. There's no pressure and no commitment — just a clear look at what coverage would cost and what it covers. Bradley's goal is to make sure you understand your options, not to close a deal at any cost.

Possibly. Many clients come to Bradley after years with a carrier they never really reviewed. Rates change, life circumstances change, and coverage that made sense five years ago may not be the right fit today. A review costs nothing and often turns up either savings or gaps worth knowing about.

In many cases, coverage can be bound the same day or within a day or two of your quote. The timeline depends on the policy type and your situation. Bradley will give you a straight answer on timing when you speak.

Claims are filed through Farmers Insurance directly — available 24/7 online or by phone. What sets a local agency apart is that Bradley is a resource before and after the claim. If you have questions about the process or need help navigating a situation, call the office and we'll work through it with you.

Yes — and that's not something every insurance office can say. Multiple client reviews call this out specifically. If you call during business hours, you're going to reach a real person who knows your account.

Bradley is available to review and update your coverage as your life changes — new car, new home, growing family, new business. You don't have to figure out what adjustments you need on your own. Call or email the agency and we'll handle it.

Online insurance is fast. A local agent is accountable. When something goes wrong — a claim, a billing question, a coverage gap — you want someone who knows your policy, answers your calls, and advocates for you. Bradley's clients aren't policy numbers; they're neighbors. That's the difference.